Disputes (Resolutions) Policy

Generally, transactions are conducted smoothly on the Website. However there may be some cases where the Buyers may face issues. You agree to the following dispute resolution process in order to resolve disputes.

What is a ‘dispute’?

A ‘Dispute’ can be defined as a disagreement between a Buyer and Arte101.com/a Seller in connection with a Transaction on the Website.

How does a ‘dispute’ occur in the Marketplace?

Disputes are filed as a result of a disagreement between the Buyer and Arte101.com/the Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.

It is important that before a dispute is raised, the Buyer and Arte101.com/the Seller should attempt to solve the issue by mutual discussion. Please note that whenever a Buyer raises a dispute, the Buyer shall first make the payment to Arte101.com. due in relation to the Transaction due to which the Dispute has arisen. Should the Dispute remain unresolved even after 60 days of the Party raising the dispute to the other Party, the Parties shall be entitled to refer the matter for adjudication by court of competent jurisdiction.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. “Arte101.com” make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and “Arte101.com” is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by “Arte101.com” and products are sold by respective Sellers. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

 

Trademark complaint

“Arte101.com” respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to “Arte101.com” at infringement info@Arte101.com- or help@Arte101.com.

Product Description

“Arte101.com” does not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

Limitation of Liability

IN NO EVENT SHALL “Arte101.com” BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT THE COMPANY NAME.`S LIABILITY UNDER ANY TRANSACTION IS LIMITED TO REFUND OF THE TRANSACTION PRICE, IF ALREADY PAID BY THE USER. THE USER ACKNOWLEDGES AND AGREES THAT NON-PERFORMANCE OF ITS OBLIGATION TO DELIVER PRODUCTS BY THE SELLER, SHALL NOT IN ANY MANNER, CAUSE ANY DAMAGE TO THE USER.